Carrier services

Detention, TONU and invoice collections

Money brokers owe you is money you earned. We chase it with the paperwork to back it up.

Free for dispatch clients · 10% of recovered for others

What’s included

  • Review of the rate confirmation, BOL, POD and timestamps
  • Detention, layover, TONU and lumper reimbursement claims
  • Follow-up calls and written demands to the broker
  • Coordination with your factoring company
  • Claim against the broker's surety bond when a broker won't pay
  • Status updates until it's resolved

Price

Free for active Fleetorica dispatch clients. For other carriers, 10% of the amount we recover, and nothing if we don't recover anything.

Questions carriers ask

How do I prove detention?

Check-in and check-out times from your ELD, gate logs or the BOL, plus the detention terms on your rate confirmation.

What is a broker bond claim?

Brokers must keep a $75,000 surety bond or trust fund on file with FMCSA. When a broker won't pay, a claim can be filed against it.

How old can an invoice be?

Send it anyway. Older invoices are harder to collect, so the sooner the better.

Request collections help

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